What's the difference between a Klaviyo campaign and a Klaviyo flow?

A campaign is a one-time send to a pre-established audience segment — like your monthly newsletter or a promotional announcement. A flow is an automated sequence triggered by a specific behavior (abandoned cart, post-purchase, welcome series). Both belong in your monthly email calendar. Campaigns handle your editorial and promotional calendar; flows handle behavioral automation.

How many campaigns should I run per month in Klaviyo?

At minimum, run the 9 campaign types outlined above on a recurring monthly schedule. Tight segmentation matters more than high send frequency — each campaign should target a specific audience slice, not your entire list. A brand with 35k profiles sending 9 well-segmented campaigns will outperform a brand sending 20 generic blasts.

What's the best Klaviyo campaign for recovering lost revenue?

The abandoned cart recovery campaign consistently delivers the highest ROI per email sent because it targets buyers who already showed intent. Post-purchase and win-back campaigns are close second and third. Together, these three lifecycle campaigns typically recover 15–30% of email-attributed revenue that would otherwise leak out of your business.

How do I segment my Klaviyo list for better campaign results?

Segment by purchase behavior first — what they bought, when they bought, and how much they spent. Then layer in engagement signals (email opens, link clicks, website activity). Klaviyo's CRM unifies email and SMS data so your segments update automatically. Avoid broad segments like 'all subscribers' — the more specific your audience, the higher your conversion rate.

Can I run email and SMS campaigns in the same Klaviyo workflow?

Yes. Klaviyo is built as an autonomous B2C CRM that unifies AI-powered email marketing and SMS within a single platform. You can create multi-channel campaigns that message subscribers on email, SMS, or both depending on their consent and engagement. SMS typically performs best for time-sensitive campaigns like flash sales or shipping updates.

How often should I clean my Klaviyo email list?

Monthly. Run a customer reactivation campaign targeting unengaged subscribers — contacts who haven't opened an email in 90–180 days. After the reactivation sequence completes, suppress non-responders. Removing inactive contacts protects your sender reputation, improves deliverability, and keeps your open and click rates accurate for segmentation.

Do I need a Klaviyo agency to set these campaigns up?

You can build these campaigns yourself if you have the time to learn Klaviyo's segmentation and campaign tools. But if you're running a Shopify store doing $50k+ monthly and your team is stretched thin, a specialist email partner focused purely on Klaviyo will build these faster and with more precision than a generalist agency juggling multiple channels.

9 Email Campaign Types Every DTC Brand Running Klaviyo Should Run Monthly (Beyond the Weekly Newsletter)

TL;DR

Your weekly newsletter isn't a strategy — it's a placeholder. Real email revenue comes from lifecycle campaigns that meet customers where they are.
Klaviyo campaigns are one-time sends to pre-established audience segments, distinct from automated flows — both belong in your monthly calendar.
Tight segmentation outperforms high send frequency. Your 35k profiles deserve campaigns built for their specific behaviors, not your entire list.
Most DTC brands run 2–3 campaign types. Top performers run 9+. Each one plugs a specific leak in your revenue bucket.
Post-purchase, win-back, and VIP campaigns consistently outperform promotional blasts in revenue per email sent.

1. The Post-Purchase Thank-You Campaign

This is your highest-trust moment in the customer lifecycle — customers just gave you money and are actively opening emails. Set up an automated Klaviyo campaign that triggers within 48-72 hours of order confirmation. In that email, showcase product usage tips, complementary items, and a touch of your brand story while the purchase is fresh. The Reddit r/Klaviyo community emphasizes tight segmentation over send frequency for profile success — segment by product category purchased to personalize recommendations and increase average order value. Klaviyo describes itself as an autonomous B2C CRM that unifies AI-powered email marketing — let it work for you here. This single campaign type consistently outperforms generic blasts because it reaches customers at peak engagement.

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2. The Abandoned Cart Recovery Campaign

Your abandoned cart emails are your single highest-ROI campaign type. Someone already raised their hand — they added to cart, they started checkout. Your job is to close the loop. Run a three-email sequence: gentle first nudge, then social proof or urgency, then a last-chance offer with a clear reason to act. Klaviyo's AI-powered sending times boost open rates by hitting contacts when they're actually checking their inboxes. Tight segmentation matters here — Reddit r/Klaviyo community discussion emphasizes this approach over send frequency — so separate first-time buyers from returning customers and adjust your messaging accordingly. Nail this and you're not just recovering a $150 order. You're building repeat buyers.

3. The Win-Back Campaign for Lapsed Buyers

Lapsed buyers are your highest-ROI email segment—and most brands ignore them. Define "lapsed" as anyone who purchased 90+ days ago and hasn't re-engaged since. Here's the critical mistake: opening with a discount. Don't. Lead with a reminder of what they loved about your brand—a product they bought, a review they left, a value they connected with. Before you send, use tight segmentation to rank contacts by likelihood to respond, so you're not wasting sends on cold profiles. If they don't open after two emails, pause and hit them with SMS instead. Multi-channel win-back recovers customers that email alone can't.

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4. The Product Recommendation Campaign

This is your evergreen "curated for you" campaign—run it monthly without sounding repetitive. Klaviyo's AI analyzes purchase history and browsing behavior to serve personalized product picks for each customer. Time recommendations around restocks, seasonal uses, or gifting occasions to give each send a reason to exist. Then segment by customer lifetime value tier: high-value customers get premium product suggestions, while newer buyers see entry-point items that build trust. Tight segmentation matters more than send frequency. As an email campaign—a one-time send to a pre-established target group of contacts—your product recommendation flow becomes a scalable Klaviyo campaign strategy that works while you sleep.

5. The VIP and Loyalty Appreciation Campaign

Your top customers are already buying from you. The question is whether you're treating them like insiders or just another name on a list. Build a Klaviyo campaign strategy that segments your top 10-20% of buyers by lifetime spend and locks them into a separate VIP flow. These customers get early access to new drops, exclusive colorways, or founder-level content before anyone else sees it. That's not a discount—it's recognition. Klaviyo's CRM tracks engagement and purchase signals automatically, so your VIP list updates in real time as customers move up or down the spend ladder. According to the Klaviyo Help Center, an email campaign is a one-time send to a pre-established target group, making this precision targeting the exact use case. Tight segmentation like this outperforms any generic blast because you're sending your best content to the people most likely to convert on it.

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6. The Customer Reactivation Campaign for Cold Subscribers

Every month, run a four-email reactivation sequence for contacts who haven't opened in 90 to 180 days. Start with a value-first email — a useful guide, an exclusive insight, something that reminds them why they subscribed. Follow up with a direct question or quick poll to pull them back in. Send a last-chance warning: "We're cleaning up our list and you might be removed." Then suppress anyone who doesn't re-engage. Tight segmentation is emphasized over sending frequency for profile success, according to the r/Klaviyo community — and this sequence is exactly where that discipline pays off. Unengaged subscribers tank your deliverability, which hurts your active contacts' inbox placement. Removing inactive subscribers improves your sender reputation and keeps your open rates healthy across the board. This is core Klaviyo campaign strategy for every DTC brand sitting on a bloated list.

7. The Monthly Best-Seller or New-Arrival Showcase

Block your calendar for this one. Schedule it as your monthly anchor campaign—a curated "what's hot" moment your list actually anticipates. Unlike batch-and-blast product drops, this Klaviyo campaign strategy demands editorial discipline: highlight real customer photos, user reviews, and specific use cases over product specs. Cap it at 3-5 products maximum. Your storefront does the heavy lifting; this does the curating. An email campaign is a one-time send to a pre-established target group (Klaviyo Help Center), so show best-sellers to repeat buyers and new arrivals to first-time purchasers. Tight segmentation is emphasized over sending frequency for profile success (Reddit r/Klaviyo). This isn't promotional noise—it's your brand's monthly editorial pick.

9. The Seasonal or Promotional Campaign

Time your promotional sends to your actual sales calendar—Black Friday, Valentine's Day, back-to-school, your brand's anniversary. These aren't batch-and-blast discount emails. An email campaign is a one-time send to a pre-established target group of contacts (Klaviyo Help Center). Build urgency with countdown timers, stock warnings, and exclusive early access codes that make subscribers feel like insiders, not afterthoughts. Segment by past purchase categories—don't show pet supplies to someone who bought athletic gear. Tight segmentation is emphasized over sending frequency for profile success (Reddit r/Klaviyo). Your Klaviyo campaign strategy should have these land 7-10 days before the event, not the day of. Early access rewards your list. Urgency converts them.