Accessibility Statement

Our commitment

loyalsend.com is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We continually improve usability and accessibility for everyone.

Standards

loyalsend.com aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for all.

How we design and test

We build accessibility into our process by:

• •Using semantic HTML and a logical heading structure.
• •Providing text alternatives for meaningful images and media.
• •Ensuring interactive controls work with a keyboard and assistive technologies.
• •Maintaining sufficient color contrast and supporting text resizing.
• •Reviewing new features with automated tools (e.g., Lighthouse, axe/WAVE) and manual testing, including keyboard and screen-reader checks.

Third-party content

Some pages include third-party components (e.g., video embeds). While we cannot control their code, we choose reputable providers, configure them for accessibility, and work with vendors to address issues when they arise.

Feedback & support

Accessibility is an ongoing effort, and your experience helps us improve. If you encounter a barrier on loyalsend.com or need content in an alternate format, contact us:

Email: hello@loyalsend.com

We aim to respond to accessibility-related requests within 14 business days (or sooner when possible).

Compliance alternative

If any page is not fully accessible, we will provide the information you need through an accessible method upon request.

Date

This statement was last updated on 9.24.25.